World-Class Support
PEAK360™ takes pride in a high level of client interaction and application support. Providing boutique level service with enterprise-class technology, our award-winning support team allows us to offer our clients high value and expedited service. Zero outsourcing provides customers with one number to call and one point of contact. Our team brings decades of distribution experience understanding not only how our software functions but how it functions for you.
Quick and Easy Self-Service Support
- Retain uptime with best-in-class service to keep your inventory moving and your operations mobile
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Support including all software updates & hotfixes to help your operations remain version proofed and on the cutting edge
- In-depth documentation and training giving floor operators a complete understanding of system application and capabilities
- Modifications or changes to formatting of any custom report (BOL, Packing Slips, etc.), label, billing method or mobile wizard, created by and deployed by our team
We strongly believe that our customers need to maintain a certain level of agility to succeed and, in turn, we focus on maintaining an even a higher level of agility than our clients. This approach to service means that when support is required, you can be confident you are working with in-house experts who know not only PEAK360™ functionality but how PEAK360™ has been applied to serve your business. Understanding the nuances of the industry at large, our team can help identify areas of opportunity and improvement. The end result is a support team that provides an unrivalled ability to meet your requests even before they happen. Grow with an organization that has over 15 years of experience, award-winning technology and support that meets and exceeds government regulatory requirements.
A Turn-Key System composed of Top Quality Hardware, Award-Winning Customer Support and an Industry Leading Warehouse Management Software.